Privacy Policy

Effective Date: January 1, 2025

Altamonte Pipe Leak Pros respects your privacy. This policy explains what information we collect when you visit our website or call us for plumbing help, how we use it, and the choices you have. We keep it simple because you have a leak to worry about, not legal fine print.

Information We Collect

When you contact us, we collect the details we need to help you: your name, phone number, email address, service address, and a description of your plumbing issue.

Like most websites, we also collect basic technical information automatically, such as your IP address, browser type, device type, and the pages you visit on our site.

How We Use Information

We use your information to schedule service, send a technician to your address, provide an upfront price, complete the repair, and follow up on the work.

We also use it to answer your questions, send appointment reminders, and improve how our website and services work for local customers.

Cookies and Tracking

Our website uses cookies and similar tools to remember your preferences and understand how visitors use our pages.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn cookies off, some parts of our site may not work as smoothly.

Analytics and Third-Party Tools

We use third-party analytics tools to see how people find our website and which pages are most helpful. These tools collect anonymous usage data.

We may also use third-party scheduling, mapping, or review platforms. These providers have their own privacy policies, and we encourage you to review them.

Data Sharing and Disclosure

We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors.

We may disclose information if required by law, to protect our rights, or to keep our customers and technicians safe.

Data Retention

We keep your information for as long as needed to provide services, maintain accurate records, and meet legal requirements.

When your information is no longer needed, we delete it or remove anything that identifies you.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.

No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. We work hard to keep your data safe.

User Rights

You can ask us to access, correct, or delete the personal information we hold about you. You can also opt out of marketing messages at any time.

To make a request, call us at (407) 225-7443 or contact us using the details below. We will respond promptly.

Children's Privacy

Our services are for adults. We do not knowingly collect personal information from children under 13.

If you believe a child has given us personal information, please contact us so we can remove it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the new version on this page with a new effective date.

Your continued use of our website or services after changes are posted means you accept the updated policy.

Contact Information

If you have questions about this privacy policy or how we handle your information, reach out to us.

Altamonte Pipe Leak Pros serves Altamonte Springs, Florida and nearby areas. We are happy to help.

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